Commitment to Excellence
Giving Our Clients Respect and Superb Customer Service

"Professionalism throughout!  Complete Package!  Ninja Entertainment helped keep our program going, everything was on time and such a relief!"
Madeleine & Merrill, happily married May 2003

All of the planning of reception events during our meetings at Borders meant that I wouldn't be stressed out come the wedding day."
--Shannon & Curt, happily married November 2003

A big reason why the DJ industry doesn't get the respect it deserves is because of the many, unethical, flaky DJs who don't put a high priority on customer service and don't treat their clients with mutual respect.  After all, if they just see a bride's wedding day as "just another gig," then why care at all?

MARINO M. REGALADO & his team of entertainers believe that a woman's wedding day is more than just a party to play at.  Most brides we work with have been dreaming of this big day ever since they were little girls.  They have invested a lot of time and money into making sure that this day goes perfectly.  So Marino believes that a couple's wedding day is one of the most important and special days in their lives.   Marino believes in giving our clients the absolute best customer service and respect, because he understands that to our clients, this day will be a very meaningful and significant  to them.

In terms of customer service, what sets us apart from others?

marinoiges.jpg (10725 bytes)Marino only books ONE EVENT per day.  Marino believes that your wedding day is one of the most important days in your life.  You will not be treated as simply another statistic or paycheck.  Consequently, Marino reserves his services exclusively for only one bride & groom per day.  Once you have booked him as your entertainer, feel relieved that he will not take another wedding in the morning or later that night.  Should anything arise, Marino will be ready to adapt and adjust accordingly.

Because he books only ONE EVENT per day, Marino helps you FEEL COMFORTABLE that YOU ARE THE MOST IMPORTANT PERSON TO HIM on your wedding day.  There are no split loyalties.  There are no other parties he worries about on your day--just yours.
bryanvannessa-withmarinoandbrandon.jpg (13163 bytes)We are a SMALL company.   While a DJ company with lots of new DJs may offer more options and a lower volume-based pricing structure, the problem is that you may become just another number. Think about this: would you rather be one of 1000+ clients a DJ company is juggling for the year, or one of 40 clients a single operator may choose to personally work with? 

Think of it this way. Let's say a DJ company had 5 DJs and you had hired them for a low price. On that same day the other 4 events they had all cost more than your "expo special". If one of the other DJs got a better offer from someone else and decided not to show up, do you think they would let their higher priced events go without entertainment, or do you think they would let their lower priced events go without?

As a single operator, Marino can provide PERSONALIZED SERVICE, and a much more personalized and customized event to match your unique style. Also, by hiring him, you do not have to worry about something getting lost in the translation from the secretary or office manager. Marino will be your DJ, and you deal directly with him. Marino will personally oversee all the details.
marinoatwork2.jpg (19536 bytes)We are a FULL-TIME company. You'll at first feel good that you're saving money if a DJ charges you a great "low rate."  But can he make a living as a DJ by having "the best price guaranteed?"  Probably not.  Chances are that he's working a full-time job to support his DJ "hobby."  What's the drawback?  During the week, he won't be able to answer your questions or meet with you because he's working his "day job."  At night, he's tired, so he won't work on your event.   On the weekends, he's at someone else's party.  If he's always busy, when will he find the time to answer your questions, return your calls, rehearse his lines, and understand your program?  Does that great "low rate" still sound good when you are very low on your DJ's list of priorities?

As a full-time company, Ninja Entertainment Productions will be there for you at YOUR CONVENIENCE.   There's no other "full-time" job that will take time away from preparing for your event.  This is our full-time job.  During the week, Marino takes care of your paperwork, all the meetings with you and your vendors, returns your calls faithfully, buys our music, maintains our equipment, and spends a lot of time preparing for your big day.  On average, he and his entertainers spend about 72 or more hours actively preparing for our client's special moment.  On the weekends, we only entertain at ONE PARTY per day.  The payoff occurs when everything goes well, and the bride is very happy at the end of the night.

reversegarter2.jpg (10004 bytes)
The "REVERSE GARTER" gag: Just one of the many ways to make your reception fun, different, and special.

Marino offers you PERSONALIZED SERVICE.  Have you been to weddings and noticed that, after a while, they all start looking the same?   That's because many brides don't have much experience planning their weddings, so they look to people who have done it before--aunts, cousins, sisters, and other family members who are already married.  But after a while, without any fresh ideas, it all starts to look the same.  Pretty soon, that ol' bouquet toss & garter throw routine begins to look stale and very "cookie-cutter."

Marino can help you create a UNIQUE and ONE-OF-A-KIND wedding reception program.  Marino believes in giving each of our clients personalized service, because every party should be very different.  Do you want your reception to look and feel different from your sister's, cousin's, or aunt's?  Marino can help you make it special and extraordinary.  Do you want to avoid a "cookie-cutter" reception?  Marino can help you prevent a "cookie-cutter" party by providing you with great personalized service.
Marino constantly improves and reinvents his presentations to keep it fresh and original.  After a while, even the best entertainers get boring if they constantly repeat the same routines and jokes at every party.  Have you been to a party and seen the same routines and heard the same jokes from the same MC?  Not with MARINO M. REGALADO.

Consider this - your local fire department, police department, lawyer, doctor and other professionals have training classes all the time. They are constantly learning new techniques, skills and ideas. Your entertainer should follow this example.  Surprisingly, few DJs participate in the training that is available. One of the most important things you can verify is the DJ's level of training. Ask them what they've done in the past month or two that will make a difference at your celebration.

A DJ should prove his investment in the DJ industry by participating in regular training. This is the best way to ensure the success of your event.

ADJALogo_Animated.gif (39378 bytes)Because his presentations are constantly evolving, Marino can help you create a FRESH and ORIGINAL wedding reception program.  As a member of the American Disc Jockey Association, DiscJockeyAmerica, Hawaii Professional Disc Jockey Association, and the National Association of Catering Executives, Marino constantly learns new skills and routines to improve his shows.  By attending seminars and workshops at the Mobile Beat DJ Convention, Marino continuously updates his performance.  Constant improvement means a show that is constantly fresh and original--meaning that his clients get a fresh and original experience--not the "same old" boring routine.

 

MARINO and some colleagues hanging out and getting goofy with seminar speaker and industry leader MARK FERRELL after a workshop on improving value and providing better service to clients.  The seminars were very informative and educational, teaching us new skills and routines to better serve our clients.  Mobile Beat DJ Convention, February 2005, Stardust Hotel, Las Vegas.mbpic1.jpg (11919 bytes)
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